How to place an order

It’s quick and easy to get set up and start ordering your supplies how and when you like.

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Customer on the phone to Medilink customer services

For supplies delivered direct to your door, there are four easy ways to order. Simply follow the steps below to get started.


Select how you want to place your order

There are a number of ways to place your prescription order for your stoma and continence supplies. You can either give us a call, write to us, send us an email or fill in our online form.

FREEPHONE: 0800 626 388 
POST: We can provide you with Freepost envelopes so that you can send in your order and prescriptions by post
EMAIL: (Remember to provide your full prescription order details, postal address and Medilink® personal number in the email order)


Choose products

Tell us which prescription stoma or continence supplies you’d like to order using the product order codes, if you have them.


Send prescription

You can either send us your signed NHS prescription or we can collect it on your behalf. As soon as we receive it, we can get your order out for delivery.


Receive supplies

Our friendly drivers will deliver your Medilink® order in discreet packaging directly to your preferred address.

Order online today