About Us
When it comes to choosing a delivery service, it’s your prescription, your choice. Which is why we supply all makes and models of products to make sure everyone gets a very individualised, personal service.
Caring
People who genuinely care about you.
With Medilink®, you're never just a number.
- Local branches who get to know you and your routine
- Friendly voices at the end of the phone, with an advice line open Monday to Saturday
- Regular check-ins to make sure everything is working for you and you’ve got all you need
- Support in your language, if you need it, with our Language Support Service
And if you ever need more specialist support, our Medilink® Stoma Nurse Team is here for you as a support resource and solution to any stoma-related problems you’re facing. Subject to availability.
Choice
A service built around you.
Your needs are individual to you and can change at any time – and we’re ready for that.
- We dispense all brands and products, so you’re never limited
- Order in a way that suits you: online, phone, email or post
- We offer a personalised cutting service for a better, more comfortable fit – and one less thing for you to do!
- Range of complimenting items to help make your routine easier (e.g. wash bag with your first order; hand wipes/sanitisers; RADAR key)
Convenience
Making things simple.
We focus on removing all the stress, so you can focus on living your life because that’s the way it should be.
- Delivery to your home or a place that suits you
- Notifications so you know when to expect your delivery
- Track your delivery on the day
- Support with urgent supplies when you need them
These are just a selection of services we offer. If there’s anything you’re missing, just give us a call and, if we don’t already do it, we’ll add it to the list.
“Everyone I speak to just understands my personal situation.” – Fiona, Medilink® Member
My Medilink
Helping you navigate life with a stoma, My Medilink is all about our community - our Medilink members - and an opportunity to hear directly from others who have been through similar journeys.
Discover how they each feel supported along the way: how Medilink managed the delivery of your appliances/supplies so you get on with living your life.
BHTA Membership
Salts Healthcare is a member of the British Healthcare Trade Association (BHTA), the UK's oldest and largest healthcare association. Their purpose is to enhance standards and meet the changing needs of the healthcare and assistive technologies industry. For more information on the association visit www.bhta.com
UTA Membership
Salts Healthcare is a member of the Urology Trade Association (UTA), which was set up in 2007 with the overriding aim to protect and promote the Drug Tariff as the preferred mechanism to support research, innovation and development in the urology industry. For more information on the association visit www.urologytradeassociation.com
Medilink® is part of the Salts Healthcare Ltd. Group.
Medilink® is owned by Salts Healthcare, one of the UK’s oldest, family-run companies with its own well-known product range.
Medilink FAQ’s
Want to learn more about Medilink®? Then read our FAQ’s page to find more information about our dispensing and free home delivery prescription service.